Quality Compliance with local and international laws with quality is our primary focus. We ensure
quality in our compliance in processes, credibility of data and excellence of deliverables.
Customer Focus Satisfied customers and regulators are essential to our business as we must never lose a
customer as a result of poor service (i.e. quality or speed). Our management, processes and staff are
sensitive towards satisfying the needs of our customers. We are dedicated to service excellence that
gains us customer continuity.
Commitment We are committed to our client’s/sponsors as well as our stakeholders. CEBIS team
commitment of providing quality data (meeting local and international guidelines) is a promise that we
shall always adhere to and perform to the highest of the expectations of our partners.
Trust We deliver what we promise with honesty and integrity, thus earning the trust that fosters long
term relationships. We treat everyone fairly, honestly and courteously. Patient safety is paramount for
CEBIS.
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